Sugar Top 2508

Very Good

The accommodations were great! The ease of booking and dealings with RRR were easy and smooth. Once I received my key and checked in I went to the lobby for additional information and check in. That’s when the older gentleman at the front desk was extremely rude when asking more questions about parking and where the room is located. He barely spoke and seemed to be bothered I asked questions.

Upon arriving to the room, the key provided didn’t work. Luckily, the front desk at the resort had the proper key. The heater in the room didn’t work and I had to cycle all the circuit breakers to get it to work. Turned out, if the dryer and heater were on at the same time, it would pop the breaker; so, no doing laundry with the furnace running. The master bathroom tub didn’t drain so you’re standing in water while trying to shower and the spare bathroom had hair all in the tub.
The positives were that the beds were very comfortable, the furniture was all modern and comfy in the living room as well. The views were also stunning. The pool, hot tub, and sauna were all open and very clean.
I have the overall stay only 3 stars simply because of the inconvenience of being given the wrong key, inoperable heater, and the filthy bathrooms. This was our second stay at the resort and will definitely be coming back, but not to that specific room.

My grandson and I had a great time. The condo we stayed in was very nice. The only complaint I have is the condo was very cold. Even our clothes got cold. I never really felt the heat coming on.

Very comfortable. The staff were friendly and the location was close to the ski lofts.

Nice view, great spot for a small family looking to ski at nearby Sugar or Beech mountain.

Loved the view and spacious condo. The pool and hot tub are great. The shuttle is a bit inconvenient, especially if you are back and forth to the condo a lot, but it does run constantly and we never had to wait more than a few minutes. The condo needs a little work - carpet tacks got me every time I walked to/from master bath & mold under the faucet in both tubs.

Spacious &well furnished with wonderful views.

we had a great relaxing week! Condo had everything we needed plus some! The views were so beautiful and the staff were all helpful and friendly! Only complaint was having to ride a van back and forth to our was a bit of a hassle. The staff driving were great, but it was an inconvenience every time we wanted to come and go. But the views made it worth it!

Always love the Banner Elk/Boone area. Much cooler in the mountains than on the coast where we are from.

Great place with awesome views

The unit we stayed in was clean, well-equipped for all our needs, the employees were very accommodating and hospitable, such a joy to be around them while they were performing their duties.

The unit we stayed in was clean, well-equipped for all our needs, the employees were very accommodating and hospitable, such a joy to be around them while they were performing their duties.

All accommodations went smoothly. Great condo with beautiful view of Grandfather Mountain.