Sugar Top 2508

Our stay at the Sugartop resort was pleasant overall but not perfect. The resort stands above everything else in the area offering beautiful, expansive views of the Mountains.

Checking in: After picking up our keys from the rental company, we headed straight to the resort. You'll check in at the guard shack and be given a yellow parking pass. Then you'll proceed to the entrance where you can unload. Guests are not allowed to park at the resort so we were required to move our car down to a lower lot where they will shuttle you from. Any time you need to access your vehicle, you will have to take the shuttle. It was inconvenient however we never waited more than 5 minutes for the shuttle. The shuttle itself was a brand new, beautiful Jeep Wagoneer.

The resort itself is older but clean. The lobby is cozy with the pool directly attached. There are snacks, coffee, drinks and alcohol all available for purchase (nothing is complementary).
The hallways leading to our room is drab and harshly lit. Our room was very clean and very 80's. It is about 20 years overdue for a renovation. The family room was comfortable, and kitchen well-appointed with all the necessities. Being that each condo is privately owned, your mileage may vary. The condo itself had some non-functional light fixtures. The master bathtub drained very slowly and the sliding glass doors very difficult to move.

Overall for the cost, this isn't a bad place to stay. I will certainly consider it in the future but I'm more likely to try a cabin or another condo elsewhere. I'd prefer more convenience and a recently updated unit to the views.

Also, be aware that the local sherif does run radar on the road leading up the mountain to the resort. Do not speed!

Manager's Response

Fun Stay, Close to elevator, Very Roomy.

Manager's Response

The view is wonderful. The hotel is located near the main restaurants and tourist attractions. Good service.

Manager's Response

The view was awesome, and the staff was very friendly.
The decor was from the 80"s but still very comfortable.

Manager's Response

My family had a great time skiing & tubing at Sugar and very much enjoyed our time at Sugar Top. The location was great, shuttle service was nice and the view of Grandfather Mtn with the early morning sunrise was stunning. The unit was as described and very well furnished.

Manager's Response

Great view!! This is a comfortable, well-equipped condo with plenty of storage, ceiling fans and 3 TV's.
Pleasant staff to work with.

Manager's Response

This is a comfortable, well-equipped condo with plenty of storage and a fantastic view of Grandfather Mountain.

Manager's Response

We have rented this condo since 2008 and it always seems like a second home to us.

Manager's Response

Excellent

Very Good

Perfect, professionalism, and Paradise.

Very good. We have been renting the same unit since 2008 and the accomodations and staff are outstanding.

Very good. We have been renting the same unit since 2008 and the accomodations and staff are outstanding.

Very Good

Very Good

Very Good

Very Good

The accommodations were great! The ease of booking and dealings with RRR were easy and smooth. Once I received my key and checked in I went to the lobby for additional information and check in. That’s when the older gentleman at the front desk was extremely rude when asking more questions about parking and where the room is located. He barely spoke and seemed to be bothered I asked questions.

My grandson and I had a great time. The condo we stayed in was very nice. The only complaint I have is the condo was very cold. Even our clothes got cold. I never really felt the heat coming on.

Very comfortable. The staff were friendly and the location was close to the ski lofts.

Nice view, great spot for a small family looking to ski at nearby Sugar or Beech mountain.

Loved the view and spacious condo. The pool and hot tub are great. The shuttle is a bit inconvenient, especially if you are back and forth to the condo a lot, but it does run constantly and we never had to wait more than a few minutes. The condo needs a little work - carpet tacks got me every time I walked to/from master bath & mold under the faucet in both tubs.

Spacious &well furnished with wonderful views.

we had a great relaxing week! Condo had everything we needed plus some! The views were so beautiful and the staff were all helpful and friendly! Only complaint was having to ride a van back and forth to our was a bit of a hassle. The staff driving were great, but it was an inconvenience every time we wanted to come and go. But the views made it worth it!

Always love the Banner Elk/Boone area. Much cooler in the mountains than on the coast where we are from.

Great place with awesome views

The unit we stayed in was clean, well-equipped for all our needs, the employees were very accommodating and hospitable, such a joy to be around them while they were performing their duties.

The unit we stayed in was clean, well-equipped for all our needs, the employees were very accommodating and hospitable, such a joy to be around them while they were performing their duties.

The unit we stayed in was clean, well-equipped for all our needs, the employees were very accommodating and hospitable, such a joy to be around them while they were performing their duties.

All accommodations went smoothly. Great condo with beautiful view of Grandfather Mountain.

All accommodations went smoothly. Great condo with beautiful view of Grandfather Mountain.